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Information Security Awareness Training
Information Security Awareness Training is crucial for equipping employees with the knowledge and skills to recognize and respond to potential cyber threats. In most cyber incidents, human error — such as clicking on phishing links, weak password practices, or mishandling sensitive data — plays a major role. Awareness training educates staff about common attack vectors like phishing, ransomware, and social engineering, and instills best practices for secure behavior. When employees understand the risks and their role in mitigating them, the overall security posture of the organization significantly improves.
From a business perspective, regular awareness training helps organizations meet regulatory and compliance requirements such as those set by RBI, SEBI, IRDAI, and global standards like ISO 27001 and GDPR. It also reduces the likelihood of data breaches, reputational damage, and financial loss. Importantly, it fosters a security-first culture where every individual becomes a proactive defender against cyber threats — not just the IT team. In today’s environment of increasing cyber risk, awareness is not optional; it’s a foundational layer of defense.
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Service Options
Typical steps for Information Security Awareness Training

Awareness training
Awareness training
To create awareness about key concept of ISO 20000-1 ITMS Standard among the organization teams

Initial study
Initial study
To understand the business environment

Scope definition
Scope definition
To understand your business operations, controls, and systems to define the scope (people, process, operations, technology, and geographical locations)

Gap analysis
Gap analysis
Study the requirements of ISO 20000-1 ITMS Standard and actual compliances against the same in the organization

Training internal auditors
Training internal auditors
Identify the suitable team structure who can conduct internal assessment as required by ISO 20000-1 ITMS Standard

Pre-assessment and certification support
 Help organization to assess the results of internal assessment. Once effectiveness of policies, procedures and controls are confirmed, we extend support and handholding till organization gets certified

Documentation support
Documentation support:
 We help in preparing appropriate of policies and procedures as required by ISO 20000-1 ITMS Standard

Documentation rollout
Documentation rollout
Releasing ISMS Documentation (Policies and Procedures). Help teams understand policies and procedures